What can I expect in my first psychology session?

Prior to your first session you will be sent some forms and questionnaires to complete. If you have not completed these prior to the first session you are welcome to come into our office a bit earlier to complete them, either electronically or via pen and paper.

It is normal to feel a little apprehensive prior to your first session. The main focus of your first meeting with one of our warm and experienced psychologists will be helping you feel comfortable and getting to know you better. They will ask about your background, family, school or work and your goals for therapy. All information is confidential and non-judgemental. The goal at the initial session is to build rapport and make a collaborative therapy plan based on the information you provide. It is not usually expected that all information be provided and issues resolved in the initial session.

How long does a psychology session go for?

A standard psychology appointment at Generational Psychology will go for approximately 50 minutes.

How many therapy sessions will I need?

The number sessions and frequency of sessions required will depend on your presenting concerns and goals for therapy. Clients with more complex or long standing difficulties may require a longer course of treatment than those with less severe concerns. Following your initial assessment, your psychologist will be able to discuss an estimated duration of therapy based on your needs.

Do I need a referral to see a psychologist?

You don’t need a referral to see a psychologist. However, if you’d like to claim a Medicare rebate to assist with the cost of the appointments you will need a referral from a doctor (GP), psychiatrist or paediatrician. They will assess your eligibility and may complete a Mental Health Treatment Plan (MHTP) for a course of treatment. Once completed you are entitled to a Medicare rebate for up to 10 individual sessions per calendar year. There are other types of referrals that GP’s can use to refer to psychologists, consult your GP for details.

What is the wait time to see a psychologist?

Waiting times for appointments at Generational Psychology vary depending on current demand. Clients with greater flexibility in their availability are typically able to secure an appointment sooner. To help us meet your preferred days and times, we encourage you to schedule several future appointments in advance.

Can I use my Employee Assistance Program (EAP) sessions at any psychologist?

Many workplaces have dedicated partners who deliver their EAP service . If your workplace partners with Generational Psychology for EAP services, you may be eligible for free workplace sessions with us. If your EAP allows you select your own psychologist, we’re happy to help - contact us to schedule an appointment.
If you’re unsure, contact us to discuss.

What is your cancellation policy?

We recognise that circumstances can change, however to be mindful for demand for appointments, we request a minimum of 48 hours notice of any cancellations or rescheduling. Cancellations made within 24hrs may incur the full appointment fee.
We understand that unexpected events can arise and sometimes plans need to change, to discuss further, please contact our office.

What assessments do you offer?

We offer a range of assessments for children aged 2-16, including assessments for ADHD and Autism. See our Assessments page and Fees page for more information.

What is EMDR therapy?

EMDR (Eye Movement Desensitisation and Reprocessing) is an evidence-based psychotherapy used to help people process and recover from distressing or traumatic experiences. It works by helping the brain reprocess memories that have become “stuck,” so they no longer trigger the same emotional or physical responses. During EMDR, the therapist guides the client to briefly recall aspects of an experience while using gentle bilateral stimulation (such as eye movements or tapping). Over time, this can reduce the intensity of distress and support more adaptive, balanced ways of thinking and feeling about the experience. Children may also benefit from EMDR.

What should I do if I need mental health support right now?

Call 000 if you or someone’s life is in danger or in immediate risk of harm, or visit your nearest hospital emergency department.

Please see our Crisis and Support Resources page for assistance if you or someone you know is in crisis and would like assistance immediately.

Please reach out to our office if you have any questions.